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Dental billing

Let us do the dental billing for your practice with EFFECTIVE coding. We stay up to date with billing requirements, codes, and insurances to generate revenue for your practice through dental billing!

Insurance Verification

Save money for your overhead by outsourcing your insurance eligibility and benefits. You can have insurance benefits with a DETAILED summary (includes frequency/ limitations, history, tooth provisions, etc) which will help you and your practice understand what is covered or not covered under the patient’s insurance plan.

Electronic Claims Services

We submit claims for you electronically through your practice software or we can submit claims through your insurance portal and get your insurance check or EFT FASTER!

Insurance Fee Negotiations

Are you tired of getting paid the lowest amount for certain procedures from insurance companies? Let us help you negotiate insurance fees with insurance companies to MAXIMIZE your fee schedules.

Outstanding Claims

Let us clean up your pending, rejected, and unresolved claims. NDCMS does DETAIL-ORIENTED reports on outstanding claims and we make sure you get your insurance payments right away for these claims! And before you ask, we clean up claims from up to TWO YEARS ago!

Statements

Do you feel like your statements are not up to date? We can UPDATE and send patient statements for 30, 60, and 90 days and get your practice on a regular billing cycle!

Outstanding Treatment Plan Follow Up

If you feel like you just diagnosed dental treatment on a patient two months ago and they have a treatment plan, you may have NO idea of what happened to them. We are the right company to track your patients down and do a follow up on their treatment and well being. Most of the times, a proper protocol is needed to be put in place to make sure EACH patient is followed up with and to ensure that patients don’t get “LOST” in the system.

Effective Treatment Planning

Dental health is important! Therefore, presenting this one simple sentence to patients and having them understand the importance of any treatment that is needed, is very CRUCIAL. We make sure we effectively treatment plan for the patient to maximize production goals for the practice!

Hygiene Recall

Hygiene is the number one IMPERATIVE factor in any dental practice. We give a set protocol for your practice to follow up with hygiene patients to fill the dental hygiene chair. Many practices have the patients, but no set protocol. That’s where we come in!

Handling Inbound/Outbound Calls

The phone ringing in any practice is a good sign! That means business can grow. However, many practices can’t find people to work just to pick up the phone calls itself. Picking up calls is not only important, but proper phone etiquette is important as well! Let NDCMS worry about the calls and we will coordinate with your practice so you have less to worry about!

Effective Appointment Scheduling

At NDCMS, we can ensure that your schedule has booked appointments with great potential for increased production/collection goals. This includes scheduling protocols for hygiene appointments, specialist appointments, etc.

Keeping a Productive Schedule

A busy schedule does not always mean that you have a productive schedule. Let us handle your scheduling to ensure you have PRODUCTIVE dental work booked.

Treatment Explanation and Breakdown with patients

Patient tends to get confused about the dental treatment that they need. They may not understand the “who, what, why, and how” of dentistry that they need. This is when we come in. We do excellent CASE PRESENTATION for your patient to help them understand ANY treatment that they may need, why they need it, and how it will be done. Dentists can be occupied at times, despite having 2-3 consults with patients. In one sitting, we will explain treatment and treatment options to patients step by step. This includes sending custom made videos of dental treatment, emailing brochures, etc.

Treatment Breakdowns using Insurance Maximums

This is a service that will help your practice especially your front team. Patients have insurances, which means they may have limitations and maximums they are given per year may run out before you know it. If you would like to know DOLLAR BY DOLLAR AND CENT BY CENT, we can have treatment breakdowns based off of what insurance will pay provided for you. Think of it as a blueprint of two parallels (insurance and treatment).

Osha/HIPAA Training

Osha/ HIPAA Training- NDCSM keeps you up to date with OSHA regulations in addition to HIPAA laws as well. We make custom made compliance templates for your practice to follow to stay compliant!

Copays

Is the front busy? Is there not enough time to look into insurance and calculate accurate copays in addition to cross checking insurance benefits for your patients? No worries, we will take care of that. You focus on the smiles! Let us deal with the numbers. We have copays ready for your schedule up to a week in advance!

Creating Employee Manuals

If you want to have a company manual, let us design your custom made company manual to hand out to all employees. This will keep your company in ORDER and it will include your own specific rules/ regulations in addition to state labor rules/regulations as well.

Training New Employees

Do you often feel like there’s no time to teach a newly hired employee? Let us worry about that! Once we familiarize ourselves with your practice, we will get all new hired employees on board! We track their training levels and make sure they are completely READY to not only work for your practice but also to grow with your practice!

Manager Training

Do you often feel like there is no time to teach a newly hired manager? Let us worry about that! Once we familiarize ourselves with your practice, we will get your newly hired manager on board! We track their training levels and make sure they are completely READY to not only work for your practice, but to grow with your practice. We train them on how to tackle daily goals in addition to tracking production/collection, handling overhead, etc.

Transition assistance with staff and practice training

If you are purchasing a new practice, there’s ALOT to do. Well, NDCMS takes responsibility for training new staff, creating company manuals, creating templates for letters, office forms, front and back protocols and communication, etc. Let us handle the majority of the work as far as new staff is concerned. We understand it can be difficult at times to get staff from a new office on board. Therefore, we make it easy for the staff and for you and your practice to have a MUTUAL understanding of future goals for the practice.